For it is mutual respect, even more than mutual interest that hold human kind together
Refund Policy for Term Classes After Commencement
We have become strict in regards to our non-refund policy in particular after commencement and want to share with you why and what solution we have found for everyone.
First of all, our prices are about $100 lower per term than our competitors of similar quality. The cost for a ten-week course these days is usually between $350 to $450 elsewhere. The sole reason for our steady and low pricing is not a lack of quality but to make it also available to people who may struggle to afford classes elsewhere.
Second, we run smaller classes than many of our fellow art schools who may allow up to 15 people into their groups, whereas we have ourselves obligated to 10 people per class for the benefit of our students.
And last, each teacher has committed their time for a full term according to the numbers enrolled and are duty-bound for this period. If any of our teachers become sick, whatever the reason, we have to refund every student and could not naturally appeal to an understanding from our students that the class just didn't happen. We hope that you kindly understand our position in fairness.
When people sign up for our classes, we ask for their commitment for one term at a time, as we have made the same warrant to be there for our students.
Having said that, we offer wherever we can replacement lessons for any missed classes on another day to make up for the time lost. We believe this to be even-handed to deal with sickness and unforeseen circumstances.
We hope to have found a mutual way of honouring one another and thank you in advance for your understanding.
Refund Policy For Term Classes Before Commencement
We allow full refund for term classes for up to two week before a term commences. Term Classes that are cancelled later than two week prior are subject to a replacement fee of $50, regardless of circumstance for cancellation. Once a term has commenced, refunds are not given.
Refund Policy for Workshops
We allow full refunds for workshops for up to two weeks before it commences. Workshops cancelled later than one week prior are subject to our non-refund policy, but are warranted a place for the next available workshop instead.